1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Name, email address, phone number, and mailing address
- Date of birth and age
- Medical history and health information (with consent)
- Emergency contact information
- Payment and billing information
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our elder care services
- To process your service bookings and payments
- To communicate with you about appointments and services
- To improve our website and service offerings
- To comply with legal obligations and protect our rights
- To send you updates and promotional materials (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Healthcare Providers: To coordinate care and medical services
- With Service Providers: Who assist in operating our website and services
- For Legal Compliance: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize us to share information
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments and updates
- Restricted access to personal information
- Secure data storage and backup systems
5. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request transfer of your data to another service
To exercise these rights, please contact us at info@care36t5.com
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Types of cookies we use:
- Essential Cookies: Required for website operation
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and choices
7. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Medical and care records may be retained for longer periods as required by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: